Public Seminars
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- Administrative Leadership
Differentiate
yourself! There are 4 million administrative professionals
in the U.S. Discuss how to lead the way as support staff positions
evolve and grow in scope. Gain practical knowledge in problem
solving and how to be better organized. Practice techniques for
responding to other people's needs without giving up your own.
A mix of video, role-play and group exercises makes this class
fun and lively. You will hate to see this two-day workshop end,
but will leave with an enhanced self-image, ready to take on authority
and more interesting responsibilities.
It's your project!
These words can bring delight and fear to our hearts! Most of
us are not born with the ability to successfully manage a project.
There are rules and tools, methods and procedures that must be
followed. Follow them and you will succeed. Join your colleagues
in this two-day program to learn how to plan the project, match
people with tasks, monitor their progress, and finish on time
and within budget. In addition you can earn 14 Professional Development
Units (PDUs) 14 Practicing Institute of Engineers PDHs as applicable.
Write right!
Learn to write and edit clear, concise, effective business correspondence.
Explore ways to enhance your professional image on the page or
computer screen. Practice techniques to make writing tasks easier,
quicker and more effective. Receive constructive critiques after
each writing practice and discover your unique writing strengths
and trouble spots. Topics covered in the program include: Getting
Organized, Avoiding Common Errors, Critiquing and Editing, and
Grammar and Usage Refresher.
Length: 6 modules spread over 6 weeks Location: Your computer, over the Internet, at work or home [ back to top ] Coaching, Counseling and Discipline Anyone responsible for managing a staff will appreciate learning the differences between coaching, counseling and disciplining. This one-day program provides an opportunity to conduct coaching and counseling sessions while providing an understanding of potential legal issues related to each. [ back to top ]
Most of us have had a coach at some point in our lives - a sports coach, a business coach or a friend or family member, acting in the role of coach. Good coaches have a tremendous effect on our ability to succeed and their influence often has a lifelong impact. Coaching involves guiding, teaching, motivating and mentoring. It requires strong interpersonal and communication skills. Coaching Others is a skill building program for managers and supervisors on how to utilize the practice of coaching to help employees achieve greater business results and grow professionally. Topics covered include: The Coaching Partnership, Coaching with Style, Coaching Tools, Adult-to-Adult Coaching; Coach as Listener, and The Power of Positive Reinforcement.
Speed limits
are for others! Put your foot on the gas and feel
the power of Communicating for Results. Why let stressful interpersonal
situations slow you down and limit your potential? Learn how to
read others’ behavior, identify listening blocks, disarm
conflict and assertively get what you want and need. Challenging
practice drills assure that you leave the program equipped with
new and immediately useful communication skills.
You are the center
of the wheel! This program presents the case that
all employees are communication "hubs" and need to communicate
effectively in many directions. Workplace communications are analyzed
against a tried and true communication model, with certain interactions
clearly emerging as the preferred option. Participants explore
the importance of networking, and learn networking practices that
can result in increased effectiveness and efficiency. A final
unit on upward communication encourages participants to consider
the value they can add to the organization by courageously "managing
the boss."
Holt
Complete Communication offers a detailed examination of
one of today's most dangerous corporate caveats - communicating
effectively. There are a few simple tools that every employee
can utilize to enhance communication on every day issues as well
as important projects. Learn how to be an effective listener as
well as how to adeptly interpret non-verbal communication. Many
clients have credited this course as one of the most beneficial
new HOLT courses to date.
Administrative Professionals
make decisions and solve problems daily. They feel pressure to
make GOOD decisions and deliver the BEST solutions FAST!
Is your team reflecting
boredom, disinterest, disgruntled and difficult behavior? Then
we have two programs that might interest you. Dealing with Difficult
People is a program that will assist you in clearly identifying
the behaviors that you find difficult, understanding what motivates
the difficult people in your life, and recognizing your choices
for interacting with these individuals and the implication of
these choices.
Executive Presentation Skills
Would you like
to feel more confident about your grammar usage? Join
your fellow Administrative Professionals and an expert instructor
in six weekly online sessions. You will spend less than two hours
a week, and can participate from your computer at work or home.
Complete weekly assignments at a time during the week that's convenient
for you. Enjoy private, personalized feedback from the instructor.
An added benefit is mastering online learning, which can prepare
you for a lifetime of continued study and growth.
Better than a
Broadway play! The negotiation simulation in this program
draws rave reviews from participants! In this lively activity,
representatives from both sides of an issue meet to negotiate
an agreement. After intense preparation, the representatives and
their cohorts in the “audience” are heavily invested
in the outcome. Using influence skills and tactics presented early
in the session, the negotiators try for a win-win agreement rather
than a heated debate. The skills and knowledge acquired in this
fast one-day program are valuable to Administrative Professionals
for internal negotiation on a wide variety of issues, externally
with vendors and personally in daily transactions. Leadership
This workshop explores complex leadership concepts and challenges. Each module of the program addresses one of these dilemmas faced daily by managers. Additionally, there are four key messages that are threaded throughout the program: 1) Learn to Learn - becoming a great manager and leader is a life-long learning process, 2) Thrive on Chaos - the ability to see paradoxes and make good choices in light of contradictory evidence is a required skill, 3) See the Whole - being able to see the whole picture helps leaders solve problems and seize opportunity, 4) Know your Strengths - gain a clear understanding of your strengths and build on them. Skill building activities are included in each of the modules. Easy solutions are not always provided, rather managers are prompted, via the four key messages cited above, to make informed choices, analyze the consequences of those choices, and learn from the results. A special feature of this program is a Leadership Makeover Kit - a booklet filled with ideas and suggestions for further reading, study, and follow up for each topic covered.
Ever wish you
were included in more departmental meetings? Once others
know you have the knowledge, skills, and confidence to take relevant
meeting notes and present them as useful minutes, you will rarely
be excluded! Learn how to: outline the purpose of each section
of a meeting; recognize pertinent information to record; take
accurate notes; present information in logical order; quickly
create a draft; and, distribute finished minutes that meet the
needs and expectations of attendees.
May
I help? Administrative Professionals work side-by-side.
You are expected to support each other, give directions, train
each other, and offer helpful suggestions. All of these behaviors
qualify as "coaching." In this highly interactive program
you will learn how to: gauge a colleague's readiness and willingness
to be coached; coach on an adult-to-adult level; understand the
difference between coaching and feedback; and, deliver descriptive
feedback that helps rather than hurts or offends. (This class
is very effective delivered in-house to an intact team of secretaries
or other Administrative Professionals.)
It is not difficult
for most of us to make a presentation to an individual or a group.
But it is not so easy to give a presentation that is engaging,
thoughtful, informative and memorable.
We encounter problems
on the job every day. Most of us tackle problems in a linear,
traditional way. Many of us are blind to the assumptions that
are barriers to problem solving. This half day, fast paced program
prompts participants to change perspectives and look at old problems
in new ways. By changing perspectives, you change what you see
and how you act and react. Once you see a problem differently,
you are more likely to come up with a different solution. In addition
to prompting changing perspectives, you'll discover a multitude
of problem solving methods, tools and resources that can be used
alone or with a team. By using these techniques you can start
to tackle problems that can otherwise seem huge, overwhelming
and complex. These tools will give you a starting point in problem
solving and help you gain a reputation as both a creative and
critical thinker.
This workshop provides
the latest techniques in planning and managing corporate special
events and meetings. Employees will be provided with the ammunition
they need to execute polished and memorable events. We will address
the five key points to successful event planning, identify creative
and unexpected event options, and practice negotiation skills
with hotels, caterers and other vendors.
This course de-mystifies
project management by giving participants a solid comfort level
with the real-world planning and monitoring tools needed by project
leaders. This workshop provides answers to questions such as:
What are we building? Which task should you do next? How do you
schedule tasks and activities to ensure successful project completion?
Who is doing the work? This is a highly interactive workshop.
The methodology includes lecture, case study, small group exercises
and open discussion.
As a reader, do you
always read every word a writer sends you? The obvious answer
is "no." Readers skim and scan documents rather than
reading "word for word." Savvy business writers know
this. They also know that the average reader will invest less
than 30 seconds on a document before they make the decision to
read it now, read it later, or never read it! Re-Charge Your Writing
is an accelerated version of our two-day program. It is meant
for those who already have a solid grasp of grammar and usage
rules and conventions. The goal of the program is to help you
produce writing that is read, understood and acted upon. Topics
covered include: Planning, Guidelines for Effective Writing,
Professional Emails, and Editing.
The supervisory position is a key leadership position in organizations. Most supervisors see their roles too narrowly, just focusing on their relationships with direct reports. This content rich program takes an expanded, holistic approach to supervisory training by including the additional key roles of: direct report to manager; peer with other supervisors; and senior-level individual contributor. Emphasis is placed on how behavior influences others' perceptions and how important those perceptions can be. This workshop is designed to provide supervisors with practical advice, easy-to-learn and easy-to-use tools and a forum to share their frustrations and their successes. Simulations, group discussions and a unique closing review activity called The Great Debate are standout features of this intensive program. Topics covered include: Roles of the Supervisor, Listening, Motivation, Setting and Communicating Expectations, Delegating, and Giving and Receiving Feedback.
[ back to top ]
No one can be successful without the support and assistance of others. Teambuilding, a new HOLT course launched in 2000, offers an in-depth look at the anatomy of a team and why the individuals who make up that team must recognize their interdependence. The elements of personal style within the team are examined along with informative, interactive activities. In order to personalize the course for each participant, each learner will complete a DISC Style Analysis. [ back to top ] Teamspeak This intensive half-day program is designed specifically for small groups who are required to join efforts to produce services or projects. Ultimately, the team will utilize all the group's talent and input to deliver a successful project.
What are your most important activities based on your job, role and responsibilities? After reviewing a way to categorize priorities, this workshop presents a method for planning and managing time that includes proactive goals, reactive situations, people issues and technology. The learning experience is practical, interactive and focused on real challenges. Learning Objectives
Holt Learning's 2008 - Public Courses Click on dates
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